F.A
Fikra API
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History

Past incidents with updates as they happened, newest first.

RESOLVED MAJOR 2026-10-18 13:20 UT → 2026-10-18 13:42 UT

Model catalog, pricing and inference outage

Catalog pages (home, /models, /pricing, /v1/models) served zero models; the status page flagged inference as down; dashboard playground chats returned 503 and top-ups could not proceed.

Affected: Inference API, Dashboard, Website, Payments

13:20 Detected: catalog reads empty; inference health flag failing.
13:26 Investigation started; traced to database policies.
13:38 Root cause found: row-level security enabled on models/feed/benchmark tables with no read policy - all reads returned zero rows.
13:42 Row-level security disabled on the five affected tables. Catalog restored; inference healthy; top-up and dashboard flows reconnected. Incident fully resolved.
usagestatusdashboard