F.A
Fikra API
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History
Past incidents with updates as they happened, newest first.
RESOLVED
MAJOR
2026-10-18 13:20 UT
→ 2026-10-18 13:42 UT
Model catalog, pricing and inference outage
Catalog pages (home, /models, /pricing, /v1/models) served zero models; the status page flagged inference as down; dashboard playground chats returned 503 and top-ups could not proceed.
Affected: Inference API, Dashboard, Website, Payments
13:20
Detected: catalog reads empty; inference health flag failing.
13:26
Investigation started; traced to database policies.
13:38
Root cause found: row-level security enabled on models/feed/benchmark tables with no read policy - all reads returned zero rows.
13:42
Row-level security disabled on the five affected tables. Catalog restored; inference healthy; top-up and dashboard flows reconnected. Incident fully resolved.